FREE DELIVERY applies to our standard delivery for office chairs for most UK mainland areas excluding Scottish Highlands.
*Surcharges apply to the Scottish Highlands and Islands, Isle of Man, Northern Ireland, Republic of Ireland, Isle of Wight, Isles of Scilly, Guernsey and Jersey. Delivery may take longer. Contact us for details.
Delivery is not available to areas outside the UK.
- Stock items are usually dispatched within 24 hours of your confirmed order (Mon-Fri) All stock items are subject to availability. If your requirement is urgent please call us on 01905 795955 so we can check the stock levels for you.
- Bespoke fabric items from our fast track range typically take 3-5 working days to prepare prior to despatch subject to availability.
- Built to order items have estimated lead times shown on the product page. If your requirement is urgent please call us on 01905 795955 so we can check with the factory to see if it is possible to fast track your order.
- Standard delivery is usually made via courier 3-5 working days after dispatch, during working hours, Monday to Friday (excluding bank holidays). Delivery is to ground floor main entrance of your premises, drivers are not insured to enter your property. Sorry we cannot arrange a specific delivery time.
- All items must be signed for on delivery (please sign as ‘Unchecked’)
- Damages – Unfortunately damages can happen in transit. If this happens please sign for the goods as ‘damaged’ and send us an email as soon as the item is received to firstname.lastname@example.org or call 01905 795955. Please attach a photo of the damage to your email within 24 hours of delivery. We will arrange to have the damaged item collected and replaced or refunded at our discretion
- Standard delivery is ‘flatpack’(unless specified).
Pre-build service (Fully assembled ready to use)
Why not choose to have your chair delivered already assembled and ready to use? Our chairs are delivered flat packed as standard ready for minimal assembly, but not everyone wants to build a chair when delivered, no matter how easy. Our optional pre-build service is available when you order for an additional charge. You will receive a chair that has been hand-built, quality checked, signed off and delivered ready for you to use straight away.
For large quantity orders we can usually offer installation as an additional service. Highly experienced delivery and installation teams deliver to any floor (subject to access), unpack, assemble and put in place. They even take away the packaging. A turnkey service to take care of everything for you. Contact us for details.
If you have changed your mind you can return your chair for a refund if we are notified within 7 days of delivery (subject to the goods being unused, in original condition and original packaging). We will issue you with a returns number and arrange the collection. The goods must be kept safe, secure and made available for the courier to collect. After receiving the goods we will provide a refund less the cost of carriage and this may be subject to a restocking fee. Please note products made to order, bespoke or personalised are not eligible for return or refund.